Privacy Policy Spare Parts For Renault Trucks

Last updated: March 2025

ITAL Express places great importance on protecting your personal data and respecting your privacy.
This policy aims to inform you about our practices regarding the collection and processing of the data you provide to us.

 

Preamble

This document details the privacy policy of ITAL Express regarding the processing of personal data on its showcase website accessible at the following address: https://www.sparepartsforrenaulttrucks.com.

Our privacy policy also covers the precautions taken concerning the processing of information collected during your visit to our website.

This document complements the General Terms and Conditions of Sale of the website. It applies to personal and browsing data collected during your visit to our website.

ITAL Express may modify its privacy policy at any time, and the latest version will always be available on our website.

For any inquiries regarding the processing of personal data, you can contact ITAL Express customer service at ied@ital-express.fr.

 

1. Collection of Personal Data

You trust us with the processing of your data, and we are committed to being transparent about how we collect it.

We collect personal and nominative information that you voluntarily provide to us, either during a phone or email exchange with our customer service or on our website:

When requesting registration as a customer or supplier,

When requesting information,

When requesting a quote,

When placing an order,

When submitting an application.

Personal data includes your title, first and last name, email address, and phone number. We also ask you to specify the entity for which you are creating an account (e.g., company, administration, etc.).

We do not collect visitors' email addresses automatically unless they deliberately provide them to us.

For quote requests, account openings, or orders, we collect additional information, such as your postal address (billing and delivery if different) and any necessary delivery instructions (e.g., door code) to ensure proper service execution.

This data collection is essential for processing your request. Without it, we will not be able to proceed.

Connection data may be collected during your visit to our site, subject to your consent. This allows us to identify a user through their web browser, operating system, and IP address. We also collect statistics on navigation, site traffic, and user paths.

 

2. Purpose of Data Processing

The data we collect allows us to provide, manage, protect, and improve our products and services, develop new ones, and protect both our users and ourselves. This data also enables us to send you communications we believe may interest you, including information about ITAL Express products, services, promotions, news, and events, as long as it complies with applicable local laws.

 

3. Recipients of the Data

The personal data we collect is exclusively intended for ITAL Express.

It will not be sold, exchanged, or transferred to non-partner third parties.

We may share data with companies acting as subcontractors for ITAL Express in the execution of services (e.g., logistics, website maintenance). ITAL Express requires its service providers to implement strict confidentiality and data protection measures. Once processing is completed, the information is protected by contracts requiring these third parties to handle data only according to ITAL Express's instructions and this privacy policy while applying all necessary security and confidentiality measures.

3.1 Government Authorities
To comply with legal, regulatory, judicial, or administrative obligations or respond to requests from administrative and judicial authorities, we may disclose your data when legally required to do so.

 

4. Data Retention Period

Data is retained for no longer than necessary for the proper execution and follow-up of the service.

 

5. Use of Cookies

Cookies are plain text files stored on the device used to browse our website (computer, mobile, tablet).

Using cookies allows ITAL Express to collect information about users’ visits for statistical purposes and to improve the site's usability and navigation.

User consent regarding cookie collection and processing is valid for 12 months.

5.1 Third-Party Cookies
Third-party applications have been included on our website for content sharing (e.g., social media buttons) or for displaying ads tailored to your interests.

We do not control these third-party cookies, and we encourage you to review their respective privacy policies.

 

6. Data Security and Protection

We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data and to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion, or unauthorized access.

 

7. Your Rights

You have the right to access, modify, delete, and object to the processing of your personal data, as long as it does not prevent us from fulfilling our contractual obligations.

To exercise your rights or for any inquiries, you can contact us:

By email: ied@ital-express.fr

By phone: +33 3 26 21 11 00

By mail: ITAL Express – Rue de l'Ilet, 51520 Saint-Martin-sur-le-Pré, France.

 

8. Data Protection Officer (DPO)

ITAL Express has appointed a Data Protection Officer (DPO):
Mr. Olivier NELIS, whom you can contact at any time via email at ied@ital-express.fr.

 

9. Changes to the Privacy Policy

ITAL Express reserves the right to modify its privacy policy. If so, the updated policy will be displayed on this page.

 

10. Cookie Management

10.1 What is a "cookie"?
A cookie is a small text file containing a unique identifier stored on a user's computer hard drive. Through a web browser, the website sends the cookie to the user's device, where it is then stored. Cookies can track online activity across various devices (computers, mobile phones, tablets).

When you first visit our website, cookies may be stored on your device, subject to your preferences.

You are informed of this through a banner that appears when you first access the site. Clicking “ACCEPT ALL” means you consent to all cookies. Clicking “REJECT ALL” ensures that only essential cookies necessary for website functionality will be stored.

You can also customize your cookie preferences by clicking “MANAGE COOKIES.”

Your choices are not permanent and can be changed at any time by adjusting your cookie settings through the "MANAGE COOKIES" option at the bottom of the page.

Cookies stored on the site have a maximum lifespan of 12 months.

10.2 What Information Do Cookies Collect?
Cookies collect data related to your interaction with the website, including browsing and behavior patterns.

ITAL Express processes the following types of cookies:

Essential functional cookies for website display and functionality.

Analytics and performance cookies to measure site traffic and optimize services.

Social media cookies to recommend relevant products or services on Facebook and LinkedIn.

Video cookies for YouTube video playback.

Marketing cookies for displaying targeted ads on third-party sites.

10.3 How to Configure Cookies?
You can manage cookie settings through:

Your web browser settings (Chrome, Firefox, Safari, etc.).

The "MANAGE COOKIES" button on the cookie consent banner.

The "MANAGE COOKIES" option at the bottom of our website.

Last updated: March 25, 2025.